The purpose of this role is, directly reporting to our VP Alliances, to ensure high satisfaction of our various partners by :

  • Communication during incidents
  • Manage and maintain relationships with important stakeholders within our partners
  • Help handle escalations either within partner teams or ours
  • Support our sales team in closing new partners
  • Participating in conferences and company events with partners

The ideal candidate :

You are an experienced customer facing infrastructure or cloud engineer that likes human contact and extinguishing fires.

You are impassioned about DevOps and have experience with web technologies.

You have:

  • DevOps and infrastructure knowledge
  • Excellent communication, presentation, and analytical skills are a must in this highly collaborative role
  • Ability to read some programming languages
  • Git knowledge preferably
  • A customer-oriented attitude combined with a positive and proactive nature
  • Autonomy and the ability to work well with a distant international team
  • Ability to travel 20 to 25% of your time
  • Magento, WordPress, Symfony, Drupal, eZ, and/or PaaS knowledge will grant you points 

This is a remote job. Work from anywhere!

Read More

Categories: Remote Jobs